Easy Returns | SWIMS

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Easy Returns

*** Please note that we are temporiraly turning off the shipping service to Canada. Sorry for the inconvience ***

We offer easy returns within 14 days of your order delivery. Please note, returns on orders placed within US will incur a $10 restocking fee, which will be deducted from your refund.

Here are our return / exchange policy: 

  • For products purchased at 50% off or more, exchange or store credit only. No return or exchange for products purchased at 70% off and above.
  • Items with original tags and packaging that have not been worn, washed, or altered can be returned for a refund. We reserve the right to refuse worn or damaged merchandise.
  • Refunds are applied to the payment method used to place the order. 
  • Please note that we cannot process refunds and are not liable for the returns if the return packages are without necessary documents provided by us.
  • Exchanges are one-time only. Exchanges that are returned are only eligible for store credit.

Please note that we will not ship out your exchange order until your returned merchandise has been mailed back to us, and we cannot guarantee inventory availability until this time. If you’re looking for a quicker option, the fastest way to exchange your products is to start a return on the original order and place a new order. Please reach out to us at contactus@swims.com if you have any questions!

Our self-service portal is accessible here, and you can initiate the returns there. If you have any questoins, please reach out to us at contactus@swims.com.

 

After your return package was delivered, please allow 7-10 business days for processing.